FAQ: General Restart

Below are the answers to general questions related to the campus restart.

Read the June 16, 2021 Restart Planning Update.

For health-related information, view the Health and Safety FAQs. See our Events and Activities FAQs for events-related information.

If you have questions that are not answered in our FAQs, please email covid19@usc.edu. Our response team will help find an answer.

Phases

We are currently in Phase 5 with full operations of all academics, research, and athletics without additional restrictions or guidelines. For additional details, please visit the phases and guidelines section, which includes a link to the official guidelines.

Our strategy is guided by the following principles:

  1. Health and safety come first: Protect the well-being of our students, faculty, staff, and patients – and be there for our neighbors and local community.
  2. Decisions will advance our mission: Ensure the excellence and continuity of our educational programs, student activities, and research, while promoting access and equity.

As a community that supports and respects one another, we must all join the fight against COVID-19. United and committed, we will prevent the virus from spreading. Commit to protect yourself, your peers, your neighbors and the entire Trojan community. When we all thrive, we all succeed. View the commitment.

We are taking a carefully planned phased approach, which we designed in consultation with local health authorities, our own health care experts, and Centers for Disease Control and Prevention (CDC) guidelines.

In addition, the Los Angeles County Department of Public Health issued a set of protocols for higher education that covers policies and practices to protect employee health, maintain physical distancing, control the spread of infection, communicate with employees and the public, and ensure equitable access to critical services. We are working closely with L.A. County officials and will ensure that the university is fully compliant.

Our progress from one phase to another will not follow a calendar schedule. Instead, these decisions will be made based on conditions on and around campuses, the continued spread of COVID-19 in Los Angeles, and the need to adhere to federal, state, and local guidance.

Campus Access

USC is proud to be an open and publicly accessible campus. However, due to the unprecedented COVID-19 public health situation, we are currently limiting access. Entry to the University Park Campus will remain limited to certain vehicle and pedestrian entrances, but it will now require those who enter to have completed a daily symptom check using our Trojan Check app. At the Health Sciences Campus, access will continue to be controlled at the building level but will now also require the completion of the daily symptom check via the Trojan Check app as well.

Beginning 1/22, Trojan Check will allow campus access only if you have completed the following:

• completed the appropriate “Health, Hygiene and Safety” online module, accessible through Trojan Learn.

• completed your influenza compliance (see information for students and for employees); receipts, attestation, and exemption forms may be uploaded in the “Downloadable Forms” section of the secure health record portal, https://usc.edu/myshr.

• completed the required COVID-19 testing, Pop Testing 3.0 for the week (or twice weekly, for undergraduate students)

Your Trojan Check sign-in screen will indicate if your compliance is current, or the reason(s) it may be deactivated.

Pedestrian Access/Screening Hours (effective January 4, 2021):

McClintock/Jefferson: 24 hours a day
McCarthy/Figueroa: 6 AM to 9 PM
Trousdale/Jefferson: 6 AM to 9 PM
Trousdale/Exposition: 6 AM to 9 PM
Downey/Vermont: 6 AM to 9 PM
Watt/Jefferson: 6 AM to 9 PM

Community members are welcome to enjoy the campus, but they will be required to complete a wellness attestation via Trojan Check prior to entering campus. You will be required to wear an appropriate face covering and must maintain proper physical distancing during your time on campus.

Students can still come to campus for exercise, but they will be required to complete a wellness attestation via Trojan Check prior to entering campus. Face coverings are required during exercise. Prior to entering campus, students should check the availability of preferred athletic facilities to see if they are open or closed.

Beginning 1/22, Trojan Check will allow campus access only if you have completed the following:

• completed the appropriate “Health, Hygiene and Safety” online module, accessible through Trojan Learn.

• completed your influenza compliance (see information for students and for employees); receipts, attestation, and exemption forms may be uploaded in the “Downloadable Forms” section of the secure health record portal, https://usc.edu/myshr.

• completed the required COVID-19 testing, Pop Testing 3.0 for the week (or twice weekly, for undergraduate students)

Your Trojan Check sign-in screen will indicate if your compliance is current, or the reason(s) it may be deactivated.

You are welcome to come to campus, but you will be required to complete a wellness attestation via Trojan Check prior to entering campus. You will be required to wear an appropriate face covering and must maintain proper physical distancing during your time on campus.

Beginning 1/22, Trojan Check will allow campus access only if you have completed the following:

• completed the appropriate “Health, Hygiene and Safety” online module, accessible through Trojan Learn.

• completed your influenza compliance (see information for students and for employees); receipts, attestation, and exemption forms may be uploaded in the “Downloadable Forms” section of the secure health record portal, https://usc.edu/myshr.

• completed the required COVID-19 testing, Pop Testing 3.0 for the week (or twice weekly, for undergraduate students)

Your Trojan Check sign-in screen will indicate if your compliance is current, or the reason(s) it may be deactivated.

Trojan Check is only required to enter campus and is not enforced at the retail vendors at USC Village. USC Housing at USC Village will require Trojan Check.

No. You will need to make arrangements to meet the recipient at the nearest entrance.

Food delivery services are not considered visitors due to the limited time and interaction with the campus community. They do not need to complete Trojan Check.

Ride hailing services are not considered visitors due to the limited time and interaction with the campus community, and they do not need to complete Trojan Check. It is important to note that these drivers will have limited access to campus after 8 p.m.

USC Hotel

USC Hotel now has some of its rooms available to the public, and it also is being used by the university as part of the overall USC response plan to the COVID-19 pandemic. Our reservations and sales teams are currently available to book rooms. Please call the hotel at 213-748-4141 or 1-833-2-BOOK-USC for reservation inquiries or general questions.

The hotel is committed to supporting the university as it responds to the COVID-19 pandemic while providing a limited amount of rooms for its clients and university guests. Please contact the front desk anytime at 213-748-4141 with questions or concerns.

The hotel has implemented rigorous health & safety protocols in accordance with USC Environmental Health & Safety, LA County guidelines, and the CDC. Additionally, the hotel is Clean + Safe certified by the California Hotel & Lodging Association. For more information on our extensive safety and sanitation protocols, please visit https://uschotel.usc.edu/health-and-safety.

The USC Hotel is not currently hosting special events. This is part of our compliance with the City of Los Angeles and USC Department of Health & Safety guidelines during the COVID-19 pandemic. We also do not currently have a confirmed start date as to when we can begin hosting events. However, our event and catering team is available to support your virtual events and to assist you with planning for the future. Please contact our events team at private.events@usc.edu. We look forward to hosting your event in the future.

General Questions

If conditions continue to improve, we expect to take the following steps towards reopening:

-   Resumption of some in-person courses in the Summer II session (June 30 – August 10) following a mostly remote Summer I session (May 19 – June 29).

-   Residence halls reopened at reduced occupancy.

-   Fitness centers reopened at reduced capacity.

-   Undergraduates will be able to work in laboratories, taking into account all appropriate physical distancing and safety protocols. This includes summer programs for non-USC undergraduates.

-   Depending on public health guidance, travel restrictions and advisories, faculty travel for conferences and research may be restarted.

 

Undergraduate students who enrolled full-time in Fall 2020 and Spring 2021 and earned fewer than 30 graded units over the course of the academic year may apply for a summer Academic Progress Scholarship. Students who meet the eligibility criteria will be approved for either one or two degree-applicable online courses. The application period opens on April 1. More information is available here.

Looking ahead to fall, we plan to resume a normal range of campus activities, though with some measures to reduce density where needed. Overall, we expect:

  • Primarily in-person classes.
  • Typical occupancy for USC Housing.
  • Indoor and outdoor dining options for students.
  • Resumption of most student life activities.

To support members of the Trojan family affected by COVID-19, the university established funds for students, employees, the community and Keck Medicine. For more information on how to donate to or apply for support from these funds, please visit our support funds page.

To see a few examples of how our fellow Trojans are coming together during these challenging times, meet some of our USC heroes.

Right now, health care workers at Keck Medicine of USC’s hospitals and clinics have the gear they need to protect themselves and others as they care for patients with COVID-19.

But with the number of COVID-19 patients rising daily, leaders at Keck Medicine are asking for the community’s help in donating supplies now. That way, supplies will be ready if needed in the coming days and weeks to protect staff and patients at Keck’s academic medical center and outpatient clinics.

If you are able to help with any of the items listed here or are interested in providing other donations, please email DonateProtectiveGear@med.usc.edu.